Importance

【2020/11/20Update】Currently Known Issues
【2020/11/20Update】Currently Known Issues

2020/11/20

Bug With Avatar Weapons

Fixing

We have confirmed an issue where players can equip avatars with weapons of a different weapon type than their main equipment under certain circumstances.

Since we are currently investigating, we will update this notice as soon as it is completed.

2020/11/11

A bug of avatar gears coming off

Fixing

Currently, we have confirmed a bug of avatar gears coming off, as you have changed the main gear set, after changing the avatar set.
When this bug occurs, please press the "Update" button with the avatar set you are using, for this bug to not occur.

Since we are currently investigating, we will update this notice as soon as it is completed.

2020/9/30

One-Time Party Matching Bug

Fixing

We have confirmed an issue with the One-Time Party matching stage.
The issue occurs in the following case [10/1 Update]
[Cause of the problem]
・When the Party members' information is not correct
The Matching problem will occur less often if all party members go to [Menu > Interact > Party > Party member] and update their Party information before requesting the One-Time Party.

Also, if the Matching freezes, please close the app and wait for a minute.
Please try the above if you are joining a One-Time Party.

Since we are currently investigating, we will update this notice as soon as it is completed.

2019/7/27

Bug where skills duplicate under certain conditions

Fixing

We have confirmed an issue where skills are duplicating and cannot be selected.

Since we are currently investigating, we will update this notice as soon as it is completed.

2019/6/13

Bugs in weapons purchased at the Market

Fixing

We have confirmed an issue where enhanced weapons and weapons with released slots that are purchased at the Market are displayed with their default status. They will be displayed normally after logging out.

Since we are currently investigating, we will update this notice as soon as it is completed.

2019/6/13

About the malfunction when effect is not displayed at effect Achievement button

Fixing

We have confirmed after selecting the achievement button, when you return to the field screen that the effect will not be displayed even if there are unreceived rewards.

Since we are currently investigating, we will update this notice as soon as it is completed.

Complete

2020/11/4

Bug in Hestia Series Materials

Complete

We have confirmed an issue where the necessary materials "Pure Crystals" to create Hestia series weapons do not match the weapon types.
This issue occurs for Dagger, 1H Axe, 2H Axe and 2H Spear.

We have completed the recovery for the malfunction.

2020/10/21

A bug that causes players to take additional damage

Complete

We have confirmed an issue where players receiving damage from weapons, such as "Elemental Blade F" were taking too much damage.

We have completed the recovery for the malfunction.

2020/10/14

Boss Map Bug

Complete

We have confirmed an issue where some players who move from One-Time Party to a Boss battle after Matching are kicked out and warped to the normal map when approaching the Boss.
The issue may occur when meeting the following conditions
・Creating a Party and joining a One-Time Party
・Not pressing the "OK" button when seeing the message "Request to join (Content name) with your Party"
Please press the "OK" button after seeing the message to avoid this bug.
Please try the above if you are joining a One-Time Party with your Party.


We have completed the recovery for the malfunction.

2020/9/23

A bug with some weapons displaying unintended looks/effect

Complete

We have confrimed an issue where unintended looks/effects are displayed on some weapons.

We have completed the recovery for the malfunction.

2020/8/26

Additional Damage Bug

Complete

We have confirmed an issue where an additional damage is dealt when using skills against some enemies in the Zell and Alchemy Water Dungeons.

We have completed the recovery for the malfunction.

2020/8/19

"Hero" Chain Bug

Complete

We have confirmed an issue where the chain count of "Hero" is displayed 1 less than the actual number.
As a result, when the number of chains is displayed as "9". the effect of 10 chains will occur.

We have completed the recovery for the malfunction.

2020/7/30

Missing item "Inflatable Ring [Cherry Blossom]"

Complete

We have confirmed an issue where the item "Inflatable Ring [Cherry Blossom]" has disappeared for some players.
We will compensate the item as soon as our investigation is completed.

We have completed the recovery for the malfunction.

2020/7/29

Treasure Map Bug

Complete

We have confirmed an issue where the contents of the Shared Treasure Map changes under certain conditions.
We will send "Treasure Bottles" to the accounts that have been affected by the issue.

We have completed the recovery for the malfunction.