We are investigating inappropriate gameplay so that all players can enjoy Alchemia Story safely.
Please do not violate rules and act for your own benefit, and by that cause trouble to other users.
This will have a negative impact on all users who want to enjoy playing and will be subject to penalties, including account suspension.

Violations that are subject to penalties
・RMT(*)
・Using bots (*), cheat, app modification
・Harrasment
・Operation interference
・Unauthorized use of accounts
・Scam
・Other violation of the Terms of Use

*RMT stands for Real Money Trading. It means buying or selling in-game items for real world money.
Statements that encourage real money trading are also subject to penalties.
*Bots - Programs, tools, apps etc. to play the game automatically

If you find a suspicious player
If you suspect that someone is violating our terms in the game, please report us with the following steps. Your reports will be highly appreciated to take measures against inappropriate gameplay and players.
Thank you for your cooperation.

Report via the in-app contact form
Go to Menu > System > Contact Us
・Select category "Others".
・Please write "Violation" in the overview.
・Please let us know details about the violation and suspicious player(s). The more details we get, the more appropriate measures we can take.
[Information we need]
Time and date when you noticed the suspicious player(s): year/month/day + time
Place where you noticed the suspicious player(s):
Character name(s) and ID of the suspicious player(s)
Details about the violation:

Please note that we do not respond to any inquiries regarding the investigation.

Alchemia Story Terms of Use

Alchemia Story Terms of Use | Alchemia Story Official Website

Alchemia Story Violation Policy

Violation Policy| Alchemia Story Official Website