Maintenance
[9/20 11:30 Update] emergency maintenance [End]
[9/20 11:30 Update]
This is the report for malfunctions occurred from after the maintenance on 9/19, and recovery from emergency maintenance.
Malfunctions regarding some quests
For users who have cleared some subquests,
we have confirmed that the quest's navi added after the maintenance was not shown correctly, and also added in to the album although the quest is still incomplete.
We have completed to fix the malfunction and confirmed that the game can be proceeded normally.
Corresponding details
We will reset the corresponding quest's progress.
We will be distributing items needed to complete the quest as compensations for those users who have already completed the sub-quests. Please accept the sub-quests again and complete again.
Also, for those who have received quest clear rewards, please note that you will not be able to get it again.
*There will be no influence to the game data such items that was used or obtained during the quest, except for quest progress.
Corresponding quest
・Sub "It out of recipes, you will be given 11"
・Sub "It out of recipes, you will be given 12"
・Sub "It out of recipes, you will be given 13"
・Main "Ch.62 Mamono Market"
・Main "Ch 63. A Proud Heart Blooms"
・Main "Ch.64 Corrupted Nation"
Details for compensation
・Sub "It out of recipes, you will be given 11": Blockofbricks x5
・Sub "It out of recipes, you will be given 12": Torch x5
・Sub "It out of recipes, you will be given 13": Fenceofwood x5
Corresponding users
Users who have completed one of the corresponding sub-quests below.
Regarding emergency maintenance
As an apology for emergency maintenance from above quests' malfunction,
we will be delivering compensation below.
Receiving period
Start: 2018/9/21 (Fri) 0:00
End: 2018/9/28 (Fri) 23:59
As you log-in within the above period, you will be able to retrieve it through present box.
Details for compensation
・Gems x700
・EXPPotato x2
・GoldPotato x2
・HuntingPotato x2
We apologize for the inconvenience caused and thank you for your understanding.
We are striving to enhance our service of Alchemia Story for you to enjoy.
Thank you for your understanding and cooperation.
[9/20 1:50 Update]
The maintenance we have started on 18:45, was completed on 1:50(JST).
Thank you for your cooperation.
This is Alchemia Story Operation Team.
We will be holding emergency maintenance regarding details below.
Scheduled date(JST)
2018/9/19(Wed)18:45 -
We will notify about the ending time as the maintenance finishes.
Details
・Recoveries from malfunction
We apologize for the incovenience caused, and appreciate for your cooperation.
This is the report for malfunctions occurred from after the maintenance on 9/19, and recovery from emergency maintenance.
Malfunctions regarding some quests
For users who have cleared some subquests,
we have confirmed that the quest's navi added after the maintenance was not shown correctly, and also added in to the album although the quest is still incomplete.
We have completed to fix the malfunction and confirmed that the game can be proceeded normally.
Corresponding details
We will reset the corresponding quest's progress.
We will be distributing items needed to complete the quest as compensations for those users who have already completed the sub-quests. Please accept the sub-quests again and complete again.
Also, for those who have received quest clear rewards, please note that you will not be able to get it again.
*There will be no influence to the game data such items that was used or obtained during the quest, except for quest progress.
Corresponding quest
・Sub "It out of recipes, you will be given 11"
・Sub "It out of recipes, you will be given 12"
・Sub "It out of recipes, you will be given 13"
・Main "Ch.62 Mamono Market"
・Main "Ch 63. A Proud Heart Blooms"
・Main "Ch.64 Corrupted Nation"
Details for compensation
・Sub "It out of recipes, you will be given 11": Blockofbricks x5
・Sub "It out of recipes, you will be given 12": Torch x5
・Sub "It out of recipes, you will be given 13": Fenceofwood x5
Corresponding users
Users who have completed one of the corresponding sub-quests below.
Regarding emergency maintenance
As an apology for emergency maintenance from above quests' malfunction,
we will be delivering compensation below.
Receiving period
Start: 2018/9/21 (Fri) 0:00
End: 2018/9/28 (Fri) 23:59
As you log-in within the above period, you will be able to retrieve it through present box.
Details for compensation
・Gems x700
・EXPPotato x2
・GoldPotato x2
・HuntingPotato x2
We apologize for the inconvenience caused and thank you for your understanding.
We are striving to enhance our service of Alchemia Story for you to enjoy.
Thank you for your understanding and cooperation.
[9/20 1:50 Update]
The maintenance we have started on 18:45, was completed on 1:50(JST).
Thank you for your cooperation.
This is Alchemia Story Operation Team.
We will be holding emergency maintenance regarding details below.
Scheduled date(JST)
2018/9/19(Wed)18:45 -
We will notify about the ending time as the maintenance finishes.
Details
・Recoveries from malfunction
We apologize for the incovenience caused, and appreciate for your cooperation.