[7/10 17:00 Edit]
The connection issues which occurred on July 10, 15:30 have been resolved as of 17:00.
Restoration is complete and we have confirmed that the game can be played as usual.

We sincerely apologize for any inconvenience caused at this time.

we will be delivering compensation below.

Details for compensation
Gems x100

Receiving period
Start: 2023/7/11 0:00
End: 2023/7/18 23:59

As you log-in within the above period, you will be able to retrieve it through present box.

We apologize for the incovenience caused.

This is Alchemia Story Operation Team.

We have confirmed that there has been conditions of connection failure for some users, from 2023/7/10 15:30 (JST).

We are currently investigating the cause of this issue and corresponds for recovery.
We apologize for the incovenience we have caused and appreciate for your patience.