[9/30 21:00(JST) Edit]
The connection issues which occurred on Sep 30th, 19:40(JST) have been resolved as of 20:40(JST).
Restoration is complete and we have confirmed that the game can be played as usual.

We sincerely apologize for any inconvenience caused at this time.

we will be delivering compensation below.

Details for compensation
NormalBait x10
AreaBossTicket x10
Gems x50

Receiving period(JST)
Start: 2020/10/1 (Thu) 0:00
End: 2020/10/7 (Wed) 23:59

As you log-in within the above period, you will be able to retrieve it through present box.

We apologize for the incovenience caused.

This is Alchemia Story Operation Team.

We have confirmed that there has been conditions of connection failure for some users, from 2020/9/30 19:40 (JST).

We are currently investigating the cause of this issue and corresponds for recovery.
We apologize for the incovenience we have caused and appreciate for your patience.