Regarding issues on "Christmas Sale Break Out"
This is Alchemia Story Operation Team.
We have confirmed an issue of not being able to receive each colored cottons after battle although equipping a patch for "Christmas Sale Break Out" event from January 1st, 2019, 0:00AM.

■Applied drop items
Black Cotton
Blue Cotton
Yellow Cotton
Red Cotton

For this issue, we are planning to fix at the maintenance on January 9th, 2019 (Wed), and extend the event period to a week more, and will be considering for compensation below.

Dates (JST)
Start: 2018/12/12 (Wed) after maintenance.
End: 2019/1/9 (Wed) before maintenance. 2019/1/16 (Wed) before maintenance.

・Extension of the event period and double the number of drop items.
※Receiving period 2019/1/10(Thu)0:00~2019/1/17(Thu)23:59
※Gems and Hunting potatoes will be delivered to Present Box when you login during the receiving period.

We apologize for this incovenience caused.