Importance

【2021/2/26 Update】Currently Known Issues
This page lists the issues that have been reported by customers and other problems that have been confirmed.

【2021/2/26Update】Currently Known Issues

2021/2/26

Characters get stuck at the "Candy House" on the event map

Fixing

We have confirmed an issue where some characters get stuck around the "Candy House" on the "Lil Rabber in Wonderland~Part 2~" event map.

Please try not to climb on the house.
If your character has got stuck due to this issue, please contact our customer support.
※Make sure to log out for us to assist you.
Please note that it may take some time for us to respond to your inquiry outside of our business hours.

Since we are currently investigating, we will update this notice as soon as it is completed.

2021/2/25

Bug: Idea Series guide is not displayed correctly

Fixing

We have confirmed an issue where the description of the Idea series is not displayed correctly in the cutscene of the subquest "The Secret Of The Kingdom".
You can find the description page in the notice posted on February 24 or in "About Idea Series" under Menu > System > Help.

Since we are currently investigating, we will update this notice as soon as it is completed.

2021/2/24

Bug with Lil Rabber in the Church of the Krishna Kingdom

Fixing

We have confirmed an issue where Lil Rabber in the church of the Krishna Kingdom is displayed as a different character.

Since we are currently investigating, we will update this notice as soon as it is completed.

2019/7/27

Bug where skills duplicate under certain conditions

Fixing

We have confirmed an issue where skills are duplicating and cannot be selected.

Since we are currently investigating, we will update this notice as soon as it is completed.

2019/6/13

Bugs in weapons purchased at the Market

Fixing

We have confirmed an issue where enhanced weapons and weapons with released slots that are purchased at the Market are displayed with their default status. They will be displayed normally after logging out.

Since we are currently investigating, we will update this notice as soon as it is completed.

2019/6/13

About the malfunction when effect is not displayed at effect Achievement button

Fixing

We have confirmed after selecting the achievement button, when you return to the field screen that the effect will not be displayed even if there are unreceived rewards.

Since we are currently investigating, we will update this notice as soon as it is completed.

Complete

2021/2/24

Issue with Quest Rewards

Complete

We have confirmed an issue where players are unable to receive the rewards for clearing certain quests, including the new quests that were added today.

▼Affected Quests
・Kairos And Yomi
・Stuffed Peppers With Meat
・The Battle Against Izarc

We will fix this issue during our next maintenance on February 24 (Weds).
Also, we are planning to compensate the rewards for the players who weren't able to receive them during our maintenance on March 3 (Weds).

We have completed the recovery for the malfunction.

2021/2/24

Bug: the game may crash when changing gear sets for sub gear.

Complete

We have confirmed an issue where the game may crash when trying to change gear sets while displaying the sub gear selection screen.

We have completed the recovery for the malfunction.

2021/1/20

"Rumble Death Match" Event Bug

Complete

We have confirmed an issue where players are unable to continue playing if the game gets disconnected at a specific point in the event "Rumble Death Match" progress 5.

We have completed the recovery for the malfunction.

2021/1/20

"Rumble Death Match" Event Dialog Bug

Complete

We have confirmed an issue where the dialog in NPC Yank's menu in the "Rumble Death Match" event is not displayed correctly when selecting a map with a level restriction when the player's level is insufficient.

We have completed the recovery for the malfunction.

2021/1/20

"Buffy Body" Bug

Complete

We have confirmed an issue where "Buffy Body" is not displayed correctly when equipped on male characters.

We have completed the recovery for the malfunction.

2020/12/23

One-Time Party Matching Bug

Complete

We have confirmed an issue with the One-Time Party matching stage.
The issue occurs in the following case [10/1 Update]
[Cause of the problem]
・When the Party members' information is not correct
The Matching problem will occur less often if all party members go to [Menu > Interact > Party > Party member] and update their Party information before requesting the One-Time Party.

Also, if the Matching freezes, please close the app and wait for a minute.
Please try the above if you are joining a One-Time Party.

We have completed the recovery for the malfunction.

2020/12/9

Bug With Avatar Weapons

Complete

We have confirmed an issue where players can equip avatars with weapons of a different weapon type than their main equipment under certain circumstances.

We have completed the recovery for the malfunction.

2020/11/25

A bug of avatar gears coming off

Complete

Currently, we have confirmed a bug of avatar gears coming off, as you have changed the main gear set, after changing the avatar set.
When this bug occurs, please press the "Update" button with the avatar set you are using, for this bug to not occur.

We have completed the recovery for the malfunction.

2020/11/4

Bug in Hestia Series Materials

Complete

We have confirmed an issue where the necessary materials "Pure Crystals" to create Hestia series weapons do not match the weapon types.
This issue occurs for Dagger, 1H Axe, 2H Axe and 2H Spear.

We have completed the recovery for the malfunction.